The Tortoise on the Post: What a Construction Project Taught Me About Leadership
A few years ago, I was involved in a dam construction project that taught me a lesson I have remembered ever since. We had an engineer on the project who arrived with considerable confidence. He spoke loudly, gave instructions freely and seemed to have an answer for almost everything. He carried himself like a man who had personally designed every dam from here to Timbuktu. At first, I thought perhaps I had simply met one of those naturally confident engineers. Then the problems started. There were questionable decisions, unnecessary disputes, strange requisitions and an increasing sense that the project was costing more than it should. There were also incidents of theft and what I would describe as rent-seeking behaviour. Materials seemed to disappear with surprising creativity, and some people appeared to have discovered that a construction project could be treated as a small personal economy. The engineer was always confident. Unfortunately, the results were less convincing. He even...